OrelaAI Logo - UK's 1st AI-Powered Oral Health Scanning App

Privacy & Cookies

COOKIE POLICY

Orela AI LTD

Last Updated: June 2026

At OrelaAI, we believe in being entirely transparent about how we collect and process your data. This Cookie Policy explains how and why we use cookies and other tracking technologies (such as pixels and local web storage) when you visit our website or use the OrelaAI digital platform.

1. What are Cookies?

Cookies are small text files downloaded to your computer, smartphone, or tablet when you visit a website or app. They help us remember your preferences, keep your account secure, and understand how people use our features so we can make the OrelaAI screening experience better.

2. How We Use Cookies

We categorize the cookies used on OrelaAI into three distinct types:

A. Strictly Necessary Cookies (Always Active)

These cookies are essential for our platform to function safely and correctly. Without them, we cannot provide the core services you ask for.

  • Why we use them: To maintain your secure login session, protect the platform against cyber threats, and remember whether you accepted or rejected optional cookies.
  • Legal Basis: Necessary for the performance of our contract with you (UK PECR exemption).

B. Performance & Analytics Cookies (Opt-In Only)

These cookies collect anonymous, aggregated statistics about how visitors interact with OrelaAI.

  • Why we use them: To track total website visits, identify slow-loading pages during our application rollout, and catch technical errors before they impact your experience. They do not collect data that can identify you personally.
  • Legal Basis: Consent / User Opt-In.

C. Functional Cookies (Opt-In Only)

These cookies allow our platform to remember custom configurations you choose.

  • Why we use them: To remember settings like your language preferences, text size, or whether your operating system has dark mode enabled, so our interface adapts smoothly.
  • Legal Basis: Consent / User Opt-In.

3. The Specific Cookies We Use

Below is the full breakdown of the primary cookies running on the OrelaAI infrastructure:

Cookie Name Provider Purpose Duration Type
__orela_session First-Party Maintains your secure user login status as you navigate pages. Session (Expires on browser close) Strictly Necessary
__orela_consent First-Party Stores your cookie preferences so our banner doesn't pop up every visit. 12 Months Strictly Necessary
_ga Third-Party (Google) Standard web analytics tracking to measure unique traffic volume anonymously. 2 Years Performance / Analytics
_gid Third-Party (Google) Used to count and group page views per user session. 24 Hours Performance / Analytics

(Note to Dev Team: Update this table with any additions, such as specific database session tokens or performance monitoring tools like New Relic or PostHog).

4. How to Manage and Withdraw Your Consent

You are in complete control of your data. You can change your mind or withdraw your consent at any time using any of these methods:

  • 1

    Our Privacy Center

    Click the persistent "Cookie Settings" link located in the footer of our website to change your toggles instantly.

  • 2

    Your Browser Settings

    You can configure your internet browser (such as Safari, Google Chrome, or Microsoft Edge) to block or delete cookies entirely. However, please note that turning off all cookies will cause you to lose access to the secure login functionalities of OrelaAI.

5. Contact Us

If you have any questions about our use of cookies or how we protect your privacy as a healthtech platform, please contact our data team at:

mail privacy@orela.ai
check_circle

Success!

Joined waitlist successfully.